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SCAMwatch email alert: Beware of fake charities [SEC=UNCLASSIFIED]
Beware of fake charities
Added: October 2013
SCAMwatch and the Australian Charities and Not-for-profits Commission (ACNC) are reminding people to beware of scammers pretending to represent a charity or not-for-profit organisation.
How these scams work
- Fake charities operate in a number of different ways:
- You may be approached on the street or in your home by people collecting money.
- Some scammers may call you or email you with emails requesting donations.
- Scammers may also set up fake websites which look similar to those operated by real charities.
- Scammers may also play on your emotions, for example by claiming to help children who are ill.
- Fake charities occur all year round but are also created directly in response to disasters, such as floods, cyclones, earthquakes and bushfires.
Protect yourself
- Approach charity organisations directly to make a donation or offer support.
- If you are approached out of the blue by a collector:
- Ask to see their identification.
- Check the ACNC register to find out whether the charity is listed. To be registered as a charity and appear on the Register, organisations must meet the legal meaning of being a charity, and other requirements of the ACNC Act.
- Call the charity to verify that the person represents their organisation
- Don't rely on a phone number or website address given by the person who first called, visited or emailed you because they could be impersonating a legitimate charity.
- Never give out your personal, credit card or online account details unless you initiated contact and it is a trusted source.
- Don't open suspicious or unsolicited emails (spam)—delete them.
- Where possible, avoid any arrangement with a stranger who asks for up-front payment via money order, wire transfer or international funds transfer. It is rare to recover money sent this way.
- If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.
Report
If you think you've spotted a scam, report a scam to SCAMwatch or contact the ACCC on 1300 795 995. You should also spread the word to your friends and family to protect them.
More information
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SCAMwatch email alert: Beware of scam surveys and fake free offers [SEC=UNCLASSIFIED]
Beware of scam surveys and fake free offers
Added: September 2013
SCAMwatch is reminding people to beware of online scams – surveys, emails and social-media posts – offering fake gift vouchers or other bogus inducements in return for disclosing credit card and other personal information.
While many online surveys are legitimate and may be backed by some reward, the Australian Competition and Consumer Commission and Woolworths continue to receive complaints about possible scams misusing the Woolworths name and logo, going under such titles as 'Get a free $50 Woolworths voucher' or 'Customer Satisfaction Survey'.
Scams such as these often ask people to provide credit card or other personal details, which criminals can use to commit identity theft and other fraud.
Woolworths is advising people that all its official competitions are listed at www.woolworths.com.au on its Promotions and Competitions page.
How these scams work
- These scams abuse the brand names and logos of well-known companies and products to make them look legitimate.
- As with many legitimate offers and online posts, you might be asked to complete a survey and/ or pass on an offer to others before you can claim a voucher or other inducement or enter a competition. But the scams will take your valuable information and give you only disappointment in return – the products don't arrive or the vouchers are fakes and the retailers won't honour them.
- Recent scams have related to supermarkets, coffee shops, smart phones and tablets, including offers featured on Facebook.
Example
Sharon was checking her Facebook page and found her sister had 'liked' a link to a Woolworths survey which offered a $150 voucher for a five minute survey. Sharon completed the questions and filled in personal details at the end (she was a Woolworths online customer so figured they already had her details anyway). She received the voucher in her email and went into Woolworths to do her grocery shopping only to discover at the checkout that it was a fake. When she went home she was shocked to discover unauthorised transactions on her credit card.
Protect yourself
- Be very wary when, for example, filling in surveys linked from social networking sites – being asked to provide such detailed information as Medicare numbers or credit-card security codes should ring alarm bells.
- You should check whenever you can whether offers are legitimate, even those passed on from people you know. If the offers are represented as coming directly from a particular retailer, check they are listed on the retailers' official websites – or call a business' official customer-service line. Don't click on links or call numbers listed in the offers – they can link to fake websites and even fake call centres.
- If you think you have provided your account details to a scammer, contact your financial institution immediately.
Report
You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
More information
For more information on this particular scam, check out the Woolworths Scam Alert at http://www.woolworths.com.au/wps/wcm/connect/website/woolworths/about+us/woolworths-news/scamalert .
Stay one step ahead of scammers, follow @SCAMwatch_gov on Twitter or visit http://twitter.com/SCAMwatch_gov
You have received this email because you have subscribed to receive SCAMwatch radar alerts on scams targeting Australians. These alerts are issued by the Australian Competition and Consumer Commission and can be viewed on its SCAMwatch website http://www.scamwatch.gov.au/.
If you have any doubts about an email's source, verify the sender by independent means - use their official contact details to check the email is legitimate before clicking on links or opening attachments.
If you no longer want to receive SCAMwatch email alerts, please unsubscribe on the SCAMwatch website.
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| Scam syndicates obtain profiles from surveys and use them to ... NEWS.com.au Queensland's top fraud investigator has described such surveys as "sucker ... The Australian Crime Commission has found examples where scam syndicates have ... |
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