The following SMS Letter to the Editor was published in the Ipswich-based Queensland Times on Saturday 29 December 2007:
To Coffee Club Booval Fair who refused hot water to warm baby bottle, my friends and I who spend a lot in your shop won't be back. How mean can you get? - CAROLYN, NewtownIndeed!
It would be fair to say that the founders of The Coffee Club in 1988, Emmanuel Kokoris and Emmanuel Drivas would be horrified to hear of this mother's dilemma at being refused such basic service at one of their outlets in Queensland.
Is this now official Company policy at all of their stores in Queensland?
The people of Queensland would like some answers.
Do you have a contribution about a Queensland consumer issue involving
commercial exploitation, customer ripoffs or unacceptable business practices?
Email Queensland Consumer Watch with full details for the whole world to read.
