Hungry Jacks Goodna is doing a roaring trade after its official opening last Tuesday 22 April 2008.Friday night was chaos with carloads of parents and children backed around the corner past the Church Street roundabout eagerly awaiting Goodna's new food outlet, next to the Caltex Service Station on Brisbane Road which is the service road which runs parallel to the Ipswich Motorway.
Friendly and alert staff have the Goodna drive-through operation running like clockwork.
This new outlet will undoubtedly give the nearby McDonalds store a run for its money with what many people regard as a superior product.
Goodna's new Hungry Jacks store which opened
this week. The store is already being criticised by
its own rival Hungry Jacks store at Booval in Ipswich.
But inter-store rivalry between competing Hungry Jacks outlets has already surfaced with the Booval Hungry Jacks ripping off customers and at the same time accusing the Goodna store of "doing the wrong thing" and charging customers more for the privilege.
However the claims by Hungry Jacks at Booval against their Goodna rival are completely off the mark because it is actually Booval which is deliberately dudding customers.
At McDonalds, kids meals comprising chicken nuggets, fries and a drink can be ordered as as 3 or 6 nugget pack.
But at Hungry Jacks, 3 nuggets are standard and extra nuggets have to be purchased as a separate add-on.
At Hungry Jacks Goodna - as the attached receipt attests - extra nuggets cost 90c each, or three for $2.70.At Booval, customers are told that they cannot order 3 extra chicken nuggets - the minimum order being 4.
This costs the unsuspecting customer $3.15.
If customers query the 4-buy minimum for extra nuggets - when Goodna sells them as single extras - they are told that it works out cheaper than the way Goodna is charging and that their Goodna store should not be charging on a per nugget basis.
A customer today queried this advice when he actually produced - at the Booval drive-through - a Goodna receipt from 25 April 2008 for 3 nuggets @ 90c or $2.70.
Hungry Jacks Booval is clearly ripping customers off by forcing them buy a minimum of 4 extra nuggets for $3.15 when their counterparts at Goodna will gladly provide 3 extra nuggets for $2.70.
The unit price might be cheaper but the overall cost is clearly greater at Booval because of their higher minimum quantity, as the attached receipt from the Booval store in Ipswich shows.
Copies of receipts
from the Goodna and
Booval Hungry Jacks
stores showing which
one is ripping-off
customers.
[CLICK TO ZOOM]
For the Booval store to be slagging their "opposition" at Goodna is one thing, but falsely accusing Goodna of doing the wrong thing and ripping off customers is pretty weak when it is the Booval store doing the very thing itself.
Hungry Jacks Goodna is providing a cheaper alternative for struggling families in difficult financial times and the Booval store should be reprimanded by their superiors in Brisbane for its underhand tactics in condemning the Goodna store for its initiative and customer-friendly approach.
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