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SCAMwatch email alert: SCAMwatch email radar: Penalties handed down against operators of charity public [SEC=UNCLASSIFIED]
Penalties handed down against operators of charity publications scam targeting small businesses
Added: March 2013
The operators behind a scam targeting small businesses with false claims about advertising services for publications with a philanthropic slant have been ordered to pay $750,000 in penalties following court action by the Australian Competition and Consumer Commission (ACCC).
The Federal Court in Sydney has ordered Adepto Publications Pty Ltd (Adepto), its sole owner and director, Craig Mitchell, and a former manager, Danielle McKay, to pay penalties totalling $750,000 after they admitted that they had made false and misleading representations in relation to advertising services that were never requested.
Representatives of Adepto made unsolicited phone calls to Australian businesses about advertising in its publications, including the National Emergency Relief Guide, Underprivileged Childrens Guide and Volunteer Organisations Guide.
After the call, even if the business did not agree to take out an ad, Adepto posted them a copy of the ad as published in the publication and an invoice seeking payment. If the business did not pay, Adepto representatives made follow-up calls demanding payment for the unwanted and unordered ad.
Adepto admitted that Adepto and its publications had no affiliation with any charitable or non-profit organisations. Adepto also admitted that while they represented that 2000 copies of the publications carrying the ad would be distributed to various organisations in the same postcode as the advertiser, actual distribution was significantly less.
Business directory scams are one of the most common types targeting small businesses. In 2011, following ACCC action, the Federal Court imposed penalties totalling $2.7 million against two overseas companies for targeting thousands of Australian businesses with a fake "Yellow Pages" directory scam.
Small businesses beware – don't let scammers slip under your radar with invoices for unwanted services.
How these scams work
- You receive a call out of the blue from someone claiming to represent a business directory or other publication you've never heard of. The caller offers to place an advertisement for your business in the publication for a fee.
- The caller may refer to a publication with a philanthropic purpose in the hopes of appealing to your charitable side. Alternatively, they may claim to have affiliation with government or a well-known business. They may even claim to represent a business through which you currently advertise.
- If you accept the offer, you find that when the ad is published, the actual distribution number and geographic reach is significantly less than what you signed up for.
- If you decline the offer, you subsequently receive an invoice in the mail along with a copy of the ad.
- If you do not pay, you receive follow-up calls or official-looking letters demanding payment.
Protect yourself
- Beware of offers from out of the blue that you didn't ask for – scammers almost always approach businesses in this manner.
- Don't agree to offers or deals right away – always ask for an offer in writing and seek independent advice if the deal involves money, time or a long-term commitment.
- Always check offers are legitimate and offer a quality product or service before you sign up. Search the wording of the offer or the company name on the web as many scams can be identified this way.
- If you receive an invoice that you know nothing about, don't pay until you are sure it's the real deal. Many small business scams involve fake invoices for goods or services that haven't been requested or provided.
- Never give or clarify any information about your business unless you trust the other party and know what the information will be used for.
- Effective management procedures can go a long way towards preventing scams – have a clearly defined process for verifying and paying accounts and invoices.
Report
You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
More information
Read the ACCC media releases for more information on the Adepto Publications case and the fake "Yellow Pages" directory scam case.
For more information on false billing scams and other scams targeting small businesses, visit the SCAMwatch small business scams section.
Stay one step ahead of scammers, follow @SCAMwatch_gov on Twitter or visit http://twitter.com/SCAMwatch_gov
You have received this email because you have subscribed to receive SCAMwatch radar alerts on scams targeting Australians. These alerts are issued by the Australian Competition and Consumer Commission and can be viewed on its SCAMwatch website www.scamwatch.gov.au.
If you have any doubts about an email's source, verify the sender by independent means - use their official contact details to check the email is legitimate before clicking on links or opening attachments.
If you no longer want to receive SCAMwatch email alerts, please unsubscribe on the SCAMwatch website
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SCAMwatch email alert: Police scareware scam continues to target Australians [SEC=UNCLASSIFIED]
Police scareware scam continues to target Australians
Added: March 2013
SCAMwatch is urging people to continue to be alert to a scareware scam where scammers posing as the Australian Federal Police (AFP) try to scare you into handing over money to regain control of your computer.
A SCAMwatch alert on this scam was previously issued in October 2012, yet contacts to the ACCC have continued to increase since the beginning of the year.
This scam involves internet users finding that their computer has been frozen, with a pop-up alert appearing on their screen. The alert claims to be from the AFP and states that the user's computer has been locked because they have visited an illegal website or breached various laws. The scammer claims that they will unlock the computer if a fee is paid.
The AFP does not solicit funds and this message is not associated with the AFP in any way.
Don't let a scammer ransom you –if you pay, you are not guaranteed that you will regain control of your computer and there will likely be significant data losses once the virus is removed or computer unlocked.
How these scams work
- You visit a website or receive an email that scammers have infected with scareware.
- Out of the blue, your computer freezes and you receive a pop-up alert from what appears to be a reputable authority such as the Australian Federal Police. The alert may include a police logo to make it appear legitimate.
- The alert states that your computer has been frozen because you have violated a law or visited an illegal website. Common claims made by the scammers are that you have violated laws around privacy, copyright or child pornography.
- In order to unlock the computer, you are instructed to pay a 'fine' – usually $100 or $199 – using a prepaid money service. These services involve you purchasing a money voucher from a store, which can then be used to make online payments.
- If you pay, the scammers may or may not unlock your computer. Even if you do regain access to your computer, malware may continue to operate so that the scammers can use your personal and financial details to commit fraud.
Protect yourself
- Be wary about which websites you visit and do not open emails from unknown senders – emails may contain malware and some sites may automatically download malicious software on your computer.
- Before you download a file, make sure it is from a reputable source. If the file, is a program (for example, the file name ends with .exe) make sure you know exactly what it will do.
- Always keep your computer security up to date with anti-virus and anti-spyware software and a good firewall. Only buy computer and anti-virus software from a reputable source.
- Be careful what you store on your computer – if a scammer gains access to your personal data, they can use it to steal your identity and your money. If you think your computer has been infected, contact your bank or financial institution immediately and change your passwords.
- If you receive a pop up alert and are unable to perform any functions on your computer, it may have been infected and you might need a computer specialist to remove the malware. If you are able to perform some security functions on your computer, use your security software to run a virus check.
- If you have received this scam, unfortunately your computer's security has been compromised. Even if you have managed to regain control of your computer – whether by your own means or by paying the scammer – it could still be infected with malware. Use your security software to run a virus check but if you have any doubts, contact your anti-virus software provider or a computer specialist.
Report
You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
More information
In October 2012, the AFP and the ACCC issued a media release and SCAMwatch radar respectively about this scam.
For more information on malware, spyware and key-logging scams, check out SCAMwatch's online scams section
Stay one step ahead of scammers, follow @SCAMwatch_gov on Twitter or visit http://twitter.com/SCAMwatch_gov.
You have received this email because you have subscribed to receive SCAMwatch radar alerts on scams targeting Australians. These alerts are issued by the Australian Competition and Consumer Commission and can be viewed on its SCAMwatch website www.scamwatch.gov.au.
If you have any doubts about an email's source, verify the sender by independent means - use their official contact details to check the email is legitimate before clicking on links or opening attachments.
If you no longer want to receive SCAMwatch email alerts, please unsubscribe on the SCAMwatch website.
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SCAMwatch email alert: Think carefully about unsolicited offers to register domain names overseas [SEC=UNCLASSIFIED]
Think carefully about unsolicited offers to register domain names overseas
Added: February 2013
SCAMwatch is warning businesses to treat with caution unsolicited invitations to register or renew internet domain names in China and other countries.
Australian businesses have been contacted with offers to register their names in China as '.cn' web addresses for an exorbitant fee. They are often told their chance to use their name will end if they do not secure or renew the address immediately.
SCAMwatch advises businesses to be on guard and make common sense decisions about the credibility, costs, benefits and risks involved in any offer to secure an internet address or URL.
How these scams work
- You receive an unsolicited email from someone claiming that your business name is available as a website address in China or another country and that, for a fee, they will secure and register the name on your behalf. The sender claims that another company is seeking to register the domain name, however as the name is a better match for your business, the sender is giving you the opportunity to secure the name first.
- Another type of domain name scam involves the sender claiming that you have a current domain registration overseas that is about to expire and that, for a fee, they can act on your behalf to secure the name again. The sender creates a sense of urgency by pretending that if you don't act fast to secure the domain name before the 'expiry' or 'renewal' date, you will lose the right to use it.
- Whether it's to renew or secure a new domain name, the amount that the sender is seeking for this 'service' is much more than the basic fee to register.
Protect yourself
- If you are interested in securing a domain name in another country, do your homework first and find out how domain names are renewed in that region. Some countries have an authority that oversees domain name registration (see 'more information' below). If you are considering an offer by another business to register the name for you, check if they are listed as an accredited 'registrar' with the authority and search online to find out what others have said about their service first.
- Be cautious of requests to provide material to prove you would be the rightful user of a domain name – a scammer could steal this and put it to fraudulent use.
- If you are concerned that someone else is using a domain name you would like in another country, you might wish to get legal advice on what action to take.
- Overall, businesses should carefully consider whether any unsolicited offers are credible and represent value for money versus the risk of possibly losing the opportunity of securing a particular domain name.
Report
See SCAMwatch's domain name renewal scams section for information on other forms of domain name scams.
You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
More information
If you want to secure a Chinese domain name, visit the China Internet Network Information Centre, the official Chinese domain name authority, to get information on how to register a Chinese domain name. The website also has a list of 'Registrars' across the globe that are accredited to lodge registrations. For other countries, a good starting point for information is ICANN, the international Internet Corporation for Assigned Names and Numbers.
Stay one step ahead of scammers, follow @SCAMwatch_gov on Twitter or visit http://twitter.com/SCAMwatch_gov
You have received this email because you have subscribed to receive SCAMwatch radar alerts on scams targeting Australians. These alerts are issued by the Australian Competition and Consumer Commission and can be viewed on its SCAMwatch website www.scamwatch.gov.au.
If you have any doubts about an email's source, verify the sender by independent means - use their official contact details to check the email is legitimate before clicking on links or opening attachments.
If you no longer want to receive SCAMwatch email alerts, please unsubscribe on the SCAMwatch website.
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SCAMwatch email alert: Protect your wallet and your heart this Valentine’s Day [SEC=UNCLASSIFIED]
Protect your wallet and your heart this Valentine's Day
Added: February 2013
SCAMwatch is warning those looking for love online not to fall for scammers this Valentine's Day.
Scammers target victims by setting up fake profiles on legitimate dating and social networking websites and in chat rooms. They will often go to great lengths to gain your interest and your trust, investing significant time in building a relationship with you. Once your defences are lowered, scammers will concoct elaborate yet plausible sounding stories to try and get you to part with your money. They will spin tales of illness, injury, or a family crisis to play on your heart strings.
Online dating and romance scams cheat Australians out of millions every year, often costing individual victims thousands of dollars – not to mention heartache too.
Valentine's Day often finds the lonely hearted seeking friendship or love, but beware – scammers will not hesitate to break your heart in an attempt to gain your money.
How these scams work
- You meet someone online, such as through a dating or social networking website, who you seem to 'connect' with. The person may claim to have similar likes and dislikes or have gone through similar experiences.
- Once they have built up trust and a rapport with you – which can take just a few weeks or several months – they profess to have strong feelings for you.
- They usually suggest moving the relationship away from the website, claiming that they prefer private email, instant messaging or telephone.
- After gaining your trust, they tell you an elaborate story – about how they need help with some difficult situation – and ask for money, gifts or your bank account/credit card details. Some common tales of woe used to gain an emotional response from you are based on serious illness, injury or a family crisis.
- If you help them out of the 'situation' by sending them money, they soon come back with additional requests for financial help.
- If you don't send money, their emails and calls will often become more desperate, persistent or direct.
Protect yourself
- Watch out: if an online admirer asks to communicate outside the dating website, it could be a scammer.
- Think twice: Never send money or give your personal details to someone you met online even if they tell a convincing tale of woe and ask for your support.
- Avoid: Never agree to a request by a stranger who asks for upfront payment via money order, wire transfer or international funds transfer – it's rare to recover money sent this way.
- Report: If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.
Report
See SCAMwatch's Online Dating and Romance Scams section for more information on how these scams work and how to avoid them.
You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
More information
Stay one step ahead of scammers, follow @SCAMwatch_gov on Twitter or visit http://twitter.com/SCAMwatch_gov
The ACCC has worked with dating and romance websites to develop voluntary guidelines aimed at protecting consumers from dating scams.
You have received this email because you have subscribed to receive SCAMwatch radar alerts on scams targeting Australians. These alerts are issued by the Australian Competition and Consumer Commission and can be viewed on its SCAMwatch website www.scamwatch.gov.au.
If you have any doubts about an email's source, verify the sender by independent means - use their official contact details to check the email is legitimate before clicking on links or opening attachments.
If you no longer want to receive SCAMwatch email alerts, please unsubscribe on the SCAMwatch website.
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Google Alert - "Queensland Scam"
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| 'Ticket-selling scam' busted after allegedly selling fake tickets ... Courier Mail POLICE have busted a ticket-selling scam operating out of Sydney's south west ... Victoria and Queensland; Swedish House Mafia; and the AFL grand final. |
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