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Sweets from Heaven at Harbour Town has appalling customer relations

Sweets from Heaven at Harbour Town on the Gold Coast has a hell of a way of treating customers.

A complaint has come in from a customer who was treated as a second class citizen.

This time, it was not about the incredibly expensive lollies, chocolates and other excessively calorie-laden offerings.

One male staff member has a very disgruntled attitude.

He tugged the lolly-filled container out of a customers hand and then literally dumped the change - without saying how much it was - into the customer's fist.

After the customer quite rightly remonstrated with him, he shrugged his shoulders as if he couldn't care less.

The customer remained quite upset at being treated like a dog and suggested an apology was in order.

This was ignored by the attendant who didn't have the decency to apologise for his less-than-customer-friendly actions.

If you want to have a happy day shopping at Harbour Town, you could do a lot worse than avoiding Sweets from Heaven, where the level of customer service is rated as somewhere between Buckley's and none!

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PAUL TULLY: PaulGTully@gmail.com

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